Shipping and returns

Orders and cancellation

You may request cancellation after placing an order by emailing us. Orders are usually accepted almost immediately after placement, unless payment is on hold. Cancellation is not guaranteed after an order is accepted and is unavailable once fulfillment begins.

Returns and damaged goods

Physical returns are not accepted. For damaged goods, contact us with photos of the damage. Damaged goods receive an account credit when photo proof is provided.

Shipping and delivery

For shipping and delivery timing, contact us before placing an order.

Contact

Email orders@patmoshealth.com. Support hours are Monday–Friday, 9:00 AM–5:00 PM.